University of Pretoria Students Service Centre

The University of Pretoria Students Service Centre is a dedicated facility that provides a wide range of services and support to students at the university. As a central hub for student-related matters, the Students Service Centre plays a crucial role in ensuring the overall well-being and success of students during their academic journey.

The Students Service Centre offers various services that cater to different aspects of student life. These services may include:


• Student Enquiries: The centre serves as a primary point of contact for students to seek information and assistance regarding their academic programs, courses, registration, and other administrative matters. Students can obtain guidance and clarification on university policies, procedures, and requirements.

• Admissions and Registrations: The centre facilitates the admissions process, assisting prospective students with application submissions and guiding them through the registration process for new and returning students. It provides support in ensuring that students are properly enrolled in their chosen programs and courses.

• Financial Aid and Scholarships: The centre assists students in accessing financial aid options, including scholarships, grants, and bursaries. Students can receive guidance on eligibility criteria, application procedures, and deadlines. The centre helps students navigate the financial aspects of their education, ensuring that they can access the necessary funding to support their studies.


• Academic Support Services: The centre may offer academic support programs and resources to help students excel in their studies. This may include tutoring services, study skills workshops, time management guidance, and access to learning resources such as libraries and study spaces.


• Career Services: The centre may provide career guidance and support to students, helping them explore career paths, develop their job search skills, and connect with potential employers. This may include assistance with resume and cover letter writing, interview preparation, and access to job listings and internship opportunities.


• Student Wellness and Counseling: The centre may house a wellness and counseling unit that provides confidential counseling services to support students’ mental health and well-being. Students can seek guidance and professional assistance in dealing with personal challenges, stress management, and maintaining a healthy work-life balance.



Direct Enquiries Details:

Operational Hours:

Monday – Friday 08:00 – 16:00


Queries can also be directed to Student Service Centre or relevant division telephonically or via email:

General Enquiries: [email protected] or 012 420 3111


Academic Advising:


NSFAS and UP funding related queries: [email protected]


Student accounts related queries: [email protected] or 012 420 3111


Payment related queries: [email protected]

Note: For student IT related problems or assistance with resetting your password, please send an email to [email protected].

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